Privacy

Privacy information

KidsColab is built for family-managed accounts, child-friendly profiles, creative tools, and shared activities. This page explains, in plain language, what information we collect, how we use it, and what choices parents have.

Last updated July 29, 2026

This page is a general privacy notice for KidsColab. It should be reviewed and approved by your legal team before production use if you need a formal policy tailored to your jurisdiction.

What we collect

We collect information needed to run the service and the family features people choose to use.

Parent account details such as name, email address, family relationship, subscription details, and account settings.
Child profile details such as display name, username, avatar, and parent-managed login credentials.
Family content and activity, including stories, comics, coloring pages, greeting cards, whiteboards, reading logs, planner items, bank entries, messages, and uploads.
Optional linked-account data when a parent connects Google, Microsoft, or Apple, including account email, calendar metadata and events the parent chooses to sync, and Google Tasks list and task data used by Family Board widgets.
Basic technical and security data such as IP address, browser or device information, error logs, and usage records used to keep the service working and safer.

Kids and parents

KidsColab is meant to be used in a parent-managed family setting. That means we expect adults to set up the family, manage billing, and oversee what gets shared.

Parents or guardians should create and manage family accounts and decide what child profile details are added.
Parents can contact us to request review, correction, export, or deletion of family data, subject to legal or operational retention needs.
Billing and subscription actions are intended for parent-managed accounts. We do not knowingly ask children to submit payment card details.
If content is shared through a public or direct link, anyone with that link may be able to view the shared item until it is removed or the link is disabled.

How we use information

Create and manage family accounts, child profiles, and sign-in sessions.
Save creations, progress, preferences, and shared activity across the site.
Show synced calendars and tasks on Family Board widgets the parent configures, including marking a Google Task complete when the parent completes it in KidsColab.
Deliver invites, service emails, contact replies, and account notices to parents or invited recipients.
Run paid features, storage limits, fraud prevention, moderation, troubleshooting, and product improvements.

Text messaging and mobile alerts

If a parent or guardian turns on KidsColab SMS alerts, we use text messaging for low-volume, transactional notifications connected to family account activity rather than for broad promotional campaigns.

If a parent or guardian opts in to KidsColab text alerts, we may collect the mobile number, delivery metadata, and a record of when and how consent was given.
KidsColab text alerts are intended for transactional notices such as meal approval requests, reminders, and status updates.
Message frequency varies, and message and data rates may apply.
Subscribers can reply STOP to unsubscribe or HELP for help.
Mobile opt-in information and consent will not be shared with third parties or affiliates for marketing or promotional purposes.

For SMS-specific details, see the KidsColab text alerts page, the SMS privacy policy, and the SMS terms and conditions.

Google Calendar and Tasks (Linked Accounts)

Parent sign-in to KidsColab uses Auth0. Separately, a parent may choose to link a Google account so Family Board can display Google Calendar events and Google Tasks. This section explains how that Google user data is accessed, used, stored, and shared.

Parents can optionally connect a Google account from Linked Accounts so Family Board can show Google calendars and Google Tasks.
When connected, KidsColab receives the Google account email and profile identity needed to label the connection, plus read access to calendar lists and calendar events the parent enables for sync.
KidsColab also requests Google Tasks access so it can sync task lists into Family Board and update a task’s completed status in Google when a parent marks that synced task complete in KidsColab.
We store OAuth tokens (including refresh tokens) securely so the connection can keep working until the parent disconnects. Tokens are used only to call Google APIs for these Family Board features.
Synced calendar and task content is stored in KidsColab only as needed to display and refresh Family Board widgets for the family that owns the connection.
Parents can disconnect Google at any time from Linked Accounts. Disconnecting removes that connection’s synced Google calendar sources and Google Tasks lists from KidsColab.
Use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Manage connections from Linked Accounts. For privacy questions about Google-linked data, use our contact page.

When we share information

We do not sell personal information just to make money from advertising lists.

With family members, approved friends, or recipients you choose when you use sharing, invite, chat, or public-link features.
With service providers that help us operate KidsColab, such as hosting, storage, authentication, email delivery, payments, communications, and AI-powered generation tools.
Google Calendar and Google Tasks data obtained through Google APIs is used only to provide the Family Board features described on this page. We do not sell that data, use it for advertising, or transfer it to data brokers.
If we need to protect users, enforce our rules, respond to legal process, or prevent fraud, abuse, or security issues.

Security and retention

We use administrative, technical, and organizational measures designed to protect account data. No system can promise absolute security, so families should also use strong passwords, protect parent access, and contact us quickly if they think an account has been misused.

We keep information for as long as it is reasonably needed to operate the service, maintain records, resolve disputes, enforce rules, and meet legal obligations. Retention periods may vary by feature and by the type of data involved.

Your choices

Parents can update many profile details inside KidsColab and can reach out for help with privacy-related requests.

For privacy questions or requests about access, correction, or deletion, use our contact page. Please include enough detail for us to verify the request and locate the right family account.